How to Stay Safe While Waiting for Roadside Assistance

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Ever found yourself stranded on the road due to a car issue and not knowing how to proceed? This situation is familiar to many. That's why we're here to assist you in maintaining safety while waiting for roadside help. Let's tackle it step by step.

First things first—ensure that you have quick access to a roadside assistance number. Store it in your phone and maintain a hard copy in your car. That way, you are always prepared. Here's our hotline for 24-hour roadside assistance: 84188000.

Next, simply follow our advice below and you’ll be managing these scenarios with ease:

Find a Safe Place to Wait

Hazard Lights On

  • When you're driving and realise there's an issue with your car, promptly turn on your hazard lights. This signals to other drivers that you'll be moving at a reduced speed.

Ease Off The Gas

  • Gradually reduce speed by releasing the gas and gently easing off, keeping both hands on the steering wheel. Aim to move your vehicle completely off the road, making sure it doesn't block traffic. If you're on the expressway, it's safer to pull over to the slower lanes than to stop in the middle or overtaking lanes.

Brakes & Blinkers

  • Apply the handbrake and turn off the engine. Keep your hazard lights on to let other drivers know you need help, and to ensure safety. Leaving your hazard lights on will also assist our roadside team in finding your car quickly, no matter the time of day.

Safety Triangle

  • Set up reflective triangles about 20 metres from the rear of the car to alert other drivers. Safety is all about being visible and keeping safe. All passengers should leave the car and wait behind guardrails on the expressway. If you're on a regular road, waiting on the pavement is safe enough.

Call For Help

SOS

  • Once you’ve safely stopped with your hazard lights blinking and reflective triangle set up, it’s time to call for roadside assistance (AL Tyres hotline: 84188000).

Location, Location

  • Provide your precise location for them to reach you efficiently—mention road names, nearby landmarks, and any useful specifics.

What’s The Problem?

  • Explain the issue with your car—be it a flat tyre, battery issues, or another concern. More details help them assist you better.

Time Check

  • Lastly, ask for an estimated time of arrival. This helps manage your expectations and plan your wait time.

Conclusion

Being prepared and staying vigilant are the key pillars of safety while waiting for roadside assistance during unexpected car breakdowns. Quick access to the right information, a thoughtful choice of a safe waiting spot, efficient communication with roadside assistance, and maintaining focus during the wait are paramount.

By following these guidelines, you not only ensure your own safety but also contribute to a smoother and more manageable experience during a challenging situation on the road. Stay safe, stay prepared, and always prioritise your well-being on the road.

24-hour on-site help

AL Tyres is your road partner round the clock, providing 24-hour on-site help when you need it – and a wide range of car parts, tyres, and rims to choose from.

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Contact Us

EAST

150C Paya Lebar Road Singapore 409052

Tel: 84181000

Mon to Sun - 9am to 1am

NORTH

39 Woodlands Close MEGA@WOODLANDS #01-01-03Singapore 737856

Tel: 84186000

Mon to Sun - 9am to 8pm

WEST

32 Old Toh Tuck Road Ibiz Center #01-05/07/08,Singapore 597658

Tel: 84185000

Mon to Sun - 9am to 8pm

SOUTH

Block 1009 Bukit Merah Lane 3, #01-88Singapore 159723

Tel: 84184000

Mon to Sun - 9am to 8pm

NORTH EAST

50 Serangoon North Avenue 4 #01-03/04/05, First CentreSingapore 555856

Mon to Sun - 9am to 8pm

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